Berjayasama88 Privacy Policy – How We Protect the Personal Data of Malaysian Players

This Privacy Policy ("Policy") is published by berjayasama88 ("we," "platform," or "us") and applies to all individuals who use the website, platform, and services operating under berjayasama88.best ("Platform"). This covers all activities related to account registration, deposits and withdrawals, Sports Betting, Live Casino games, virtual sports, and all other interactions with our platform.

We take your privacy seriously. This document explains exactly:

• The types of personal data we collect from you.
• The reasons and ways we use your data.
• Who we may share your data with and under what circumstances.
• How we protect your data from unauthorised access.
• Your rights regarding your personal data and how to exercise them.

This policy is written in Bahasa Melayu to ensure clarity for all our Malaysian users. Should you have any questions or uncertainties about any part of this policy, please contact the berjayasama88 via email at support@berjayasama88.best or through live chat.

Berjayasama88 only collects data that is strictly necessary to provide our services safely and effectively. We do not collect excessive or irrelevant data beyond what is needed to operate the platform. Below are the categories of data we collect and the purposes for which they are collected:

Some data is collected directly from you (for example, during registration or deposit), while technical data is collected automatically when you use our platform. We will always inform you when the collection of certain data is mandatory to use a particular service.

Berjayasama88 use your personal data solely for lawful, necessary, and relevant purposes in connection with the provision of our platform's services. We do not use your data for any purpose not stated here without first obtaining your renewed consent.

The primary purposes for which we use your data are as follows:

• Account management: Creating, verifying and managing your account on the platform berjayasama88, including processing deposits and withdrawals via Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay and FPX.
• KYC & anti-money laundering compliance: Verifying your identity to comply with applicable legal requirements, particularly for transactions that exceed certain thresholds.
• Fraud detection and prevention: Monitoring activity patterns to identify and block fraudulent attempts, unauthorised access or platform abuse.
• Service provision: Enabling you to enjoy all berjayasama88 including Malaysia Super League and EPL football betting, badminton, e-sports, live baccarat, poker, and virtual sports.
• Customer support: Responding to your enquiries, resolving issues, and providing effective assistance.
• Responsible gaming: Monitoring gameplay patterns to identify signs of problem gambling and activating appropriate protection tools.
• Platform improvements: Analysing usage data in aggregate (not individually identifiable data) to improve platform performance, design and functionality.
• Marketing communications: Sending offers, promotions, and relevant information berjayasama88 to you — but only if you have consented to receive them, and you may unsubscribe at any time.

We never use your data to make automated decisions that have a serious impact on you without human review. Any decision affecting your account — such as a suspension or closure — will involve a review by our staff.

Berjayasama88 does not sell, rent or trade your personal data to any third party. This is a commitment we take seriously, and there are no exceptions to this principle for commercial purposes.

However, there are limited circumstances where we may need to share your data with trusted third parties in order to deliver our services:

• Payment service providers: To process your deposits and withdrawals via Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, FPX, Maybank2u, and CIMB Clicks, the necessary transaction data is shared with the relevant providers. These providers maintain their own privacy policies and are bound by confidentiality agreements with us.
• Game software providers: Data required to enable you to use live casino games (baccarat, poker) may be shared with the gaming platform providers we use, solely for the purpose of operating those games.
• Technology service providers: Third-party providers of IT infrastructure, cybersecurity, cloud storage, or analytics services may have limited access to data in order to perform their services. They are bound by strict data protection agreements.
• Legal authorities: We may be required by law or court order to disclose certain data to the relevant authorities in Malaysia. We will only do so where there is a clear and unavoidable legal obligation.

Protecting your data from unauthorised access, loss, or misuse is a technical priority we take seriously at berjayasama88. We implement multi-layered security measures to ensure your data remains protected at all times.

Technical security measures we have in place:

• 256-bit SSL encryption: All communications between your browser and our servers are encrypted. This is the highest industry standard, ensuring that no third party can intercept the data transmitted.
• Data encryption at rest: Sensitive data stored on our servers — including financial information and passwords — is encrypted using strong algorithms. Your password is never stored in plain text.
• Role-based access control: Staff berjayasama88 only have access to the data required for their specific job functions. No staff member has unrestricted access to all data.
• Continuous security monitoring: Our systems are monitored 24 hours a day to detect and promptly respond to any threats or intrusion attempts.
• Regular security audits: We conduct regular internal and external security assessments to identify and address vulnerabilities before they can be exploited.
• Two-factor authentication (2FA): Available to all members as an additional layer of security for your account.

Data retention period: We retain your personal data for as long as your account remains active and for the required period following account closure to meet our legal obligations (generally seven years for financial records under Malaysian law). Data that is no longer needed will be securely deleted or anonymised.

If you suspect any security breach involving your data, please contact us immediately at support@berjayasama88.best. Berjayasama88 is committed to notifying affected users within a reasonable timeframe in the event of a significant data breach.

Platform berjayasama88 uses cookies and similar tracking technologies to enhance your user experience. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies (Required): Required for core platform functions such as session login, account security and language preferences. Without these cookies, the platform will not function properly. These cookies cannot be disabled.
• Performance Cookies: Collecting information about how you use our platform — which pages you visit most frequently and how long you spend on each — to help us improve the user experience. This data is collected in aggregate form and does not personally identify you.
• Functional Cookies: Remembering your preferences and settings — such as your preferred odds format (decimal or Malaysian), display language, and other configurations — to ensure a more personalised and consistent experience.
• Session Cookies: Temporary cookies that are automatically deleted when you close your browser. Used to maintain your login session while you are actively browsing.

You can manage and delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the platform berjayasama88. Essential cookies cannot be disabled as they are required for the security of your account.

We do not use tracking technologies to monitor your activity on other websites outside the berjayasama88.

As a member berjayasama88 and under the Malaysian Personal Data Protection Act (PDPA) 2010, you have the following rights regarding your personal data:

To exercise any of the above rights, please contact our support team berjayasama88 via email at support@berjayasama88.best, clearly stating the nature of your request. We will respond within 14 business days and may require identity verification before processing requests involving sensitive data.

Platform berjayasama88 is intended for individuals aged 18 and above only, without exception. We do not knowingly collect, process or store personal data from individuals under the age of 18.

We take the following steps to prevent underage individuals from using the platform:

• Age verification during the account registration process.
• A KYC process requiring identity verification documents for higher-value transactions.
• Active monitoring to detect patterns that may indicate underage users.
• Immediate closure of accounts confirmed to belong to individuals under 18 years of age.

If you suspect that someone under the age of 18 is using the platform berjayasama88, we encourage you to report it to us immediately via email at support@berjayasama88.best. We take every report seriously and will investigate accordingly.

If we discover that data belonging to a person under the age of 18 has been collected inadvertently, we will take immediate steps to delete that data and close the relevant account.

Platform berjayasama88 may contain links or integrations with third-party services required for platform operations, such as payment providers (Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, FPX) and live casino software providers.

Important things you should know about these third-party services:

• Each third-party provider we work with has its own privacy policy governing how they handle data shared with them.
• We carefully select our third-party providers and ensure they maintain appropriate security and privacy standards.
• All third-party providers with access to user data berjayasama88 are bound by data processing agreements that prohibit them from using that data for any other purpose.
• We are not responsible for the privacy practices of third parties operating outside the scope of our agreements with them.

If you have questions about how any third-party provider handles your data, we encourage you to refer directly to that provider's own privacy policy.

Berjayasama88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the technologies we use. When significant changes are made, we will:

• Updating the "Last Updated" date displayed at the top of this document.
• Sending notifications to registered members via email or in-platform notifications at least seven days before any changes take effect.
• Maintaining previous versions of the Privacy Policy, available to members upon request for reference.

Continued use of the platform berjayasama88 after the effective date of any amendment will be considered acceptance of the updated terms. We encourage you to review this page periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by berjayasama88, please contact us via:

• Email: support@berjayasama88.best (please indicate "Privacy Enquiry" in the subject line)
• Live Chat: Via the platform berjayasama88, available 24 hours a day, 7 days a week

Our team is committed to responding to all privacy-related enquiries within 14 business days. For urgent account security matters, live chat is the fastest channel, with an average response time of under five minutes.